Medical Office Assistant

Are you inspired to help others and be on the innovative side of healthcare?

If so, you should consider a Medical Office Assistant career with us!

Spectrum Healthcare Group is a truly integrated care facility with a simple mission that sums up what drives us: Compassionate Care for Mind, for Body, for all of YOU! This rings true for our clients as well as our employees.

We have been providing high quality whole healthcare throughout Yavapai County for more than 65 years. Spectrum Healthcare recently expanded to the Maricopa County arena and soon to be in the southern region as we experience significant and continued growth throughout Arizona. Whether it is primary care, behavioral health, psychiatry, or pediatric care, we stretch the boundaries of traditional healthcare by striving to meet the needs of our clients anyway and anywhere possible.

Join a Team That Will Invest in You … While You Make a Difference in the Lives of Others!

Spectrum is proud to offer an open-door and transparent work environment. We expect a lot, but we also offer a lot, including flexible work schedules to encourage a strong work-life balance. Our employees receive competitive salaries and an excellent full-time benefits package including:

  • Health, Dental, Vison Insurance and EAP
  • Long-term Disability Insurance
  • Paid Time Off - Sick/Vacation Bank, Catastrophic Leave, 9 Holidays and a Floating Holiday
  • 401(k) with a generous company contribution
  • Company Provided Life/AD&D and Voluntary Life/AD&D
  • Company paid membership to Planet Fitness
  • Supplemental Voluntary Health Benefits
  • Tuition Reimbursement Program
  • Employee Referral Bonus Program
  • Many more benefits and exciting things at Spectrum…

Position Summary

The Medical Office Assistant is a key part of the success of our integrated healthcare site. This individual must have a high level of customer service to engage with Spectrum clients, vendors and staff. In this role, the Medical Office Assistant will greet and register patients according to office protocol, and assist them with completing all necessary documentation including medical insurance. This individual also ensures that patient information is accurate including billing information and maintaining patient records which is critical for us to appropriately serve our clients and effectively bill for services. As the front-line representative, the Medical Office Assistant will set the tone for the patient experience by answering and coordinating incoming calls, scheduling patient appointments, collecting co-pays and payments, and coordinating print requisitions and orders. This individual will ensure that our reception area is inviting by keeping it clean and welcoming to our guests. This individual will also perform other duties as assigned to assist with clinic operations.

The Medical Office Assistant is a full-time, non-exempt, hourly position working Monday through Friday business hours (some flexibility may be offered). Office is in Phoenix, AZ 85029.

Required Qualifications

  • High school diploma or GED
  • Successfully pass background check and drug test
  • Experienced with Microsoft Office, Outlook, and Internet
  • Strong communication skills
  • Ability to maintain confidentiality
  • Ability to prioritize workload and manage phone and patient traffic
  • Ability to complete data entry and scheduling with minimal errors

Preferred Qualifications

  • One year of customer service experience, preferably in a healthcare office environment
  • Knowledge of general medical terminology, insurance eligibility, and co-payments/ deductibles
  • Experience with scheduling patient appointments
  • Experience with office equipment

We hope you will consider a career with us at Spectrum Healthcare!

We are an equal opportunity employer and committed to providing an inclusive and welcoming environment for all members of our staff, clients, patients, volunteers, and vendors. Spectrum Healthcare is also a drug- and tobacco-free environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.