Starts at $24/hour depending on education and/or experience

Are you inspired to help others and be on the innovative side of healthcare?

If so, you should consider a career with us!

Spectrum Healthcare Group is a truly integrated care facility with a simple mission that sums up what drives us: Compassionate Care for Mind, for Body, for all of YOU! This rings true for our clients as well as our employees.

We have been providing high quality whole healthcare throughout Yavapai County for more than 65 years. Spectrum Healthcare recently expanded to the Maricopa County arena and in the southern region of Arizona as we experience significant and continued growth throughout the state. Whether it is primary care, behavioral health, psychiatry, or pediatric care, we stretch the boundaries of traditional healthcare by striving to meet the needs of our clients anyway and anywhere possible.

Join a Team That Will Invest in You … While You Make a Difference in the Lives of Others!

Spectrum is proud to offer an open-door and transparent work environment. We expect a lot, but we also offer a lot, including flexible work schedules to encourage a strong work-life balance. Our employees receive competitive salaries and an excellent full-time benefits package including:

• Health, Dental, Vison Insurance and EAP
• Long-term Disability Insurance
• Paid Time Off - Sick/Vacation Bank, Catastrophic Leave, 9 Holidays and a Floating Holiday
• 401(k) with a generous company contribution
• Company Provided Life/AD&D and Voluntary Life/AD&D
• Company paid membership to Planet Fitness
• Supplemental Voluntary Health Benefits
• Tuition Reimbursement Program
• Employee Referral Bonus Program
• Many more benefits and exciting things at Spectrum…

Position Summary

The Advanced Crisis Response Specialist (ACRS) is a senior-level role that builds upon the responsibilities of a Crisis Response Specialist, providing direct crisis intervention services while also supporting team development. This position works closely with department leadership to train and mentor new staff and ensures high-quality service delivery across all regions.

Candidates must demonstrate excellent communication, organizational, and problem-solving skills, along with the ability to manage multiple priorities and resolve complex issues independently. Maintaining compliance with agency policies, regulatory standards, and clinical documentation requirements is essential.

High School Diploma or Associates degree and Minimum 2 years' experience in behavioral health; Bachelor's degree (any) and at least 1 year experience in behavioral health; OR Bachelor's degree in a human services related field.

Qualifications:

• Must meet Behavioral Health Technician (BHT) requirements
• Minimum of 3 years of experience as a Crisis Response Specialist
• Bachelor's degree or relevant behavioral health experience as defined by BHT standards
• Peer Recovery Support Specialist Certification preferred
• Valid driver's license with a clean driving record

Key Competencies:

• Advanced crisis assessment and intervention
• Strong knowledge of behavioral health, substance use, and community resources
• Ability to manage high-risk and complex cases
• Effective collaboration with multidisciplinary teams and external stakeholders
• Cultural competency and professional ethics
• Excellent customer service and client care.
• Must support an access to care model.
• Have or ability to obtain a Level I Fingerprint Clearance Card.
• Maintain current AZ driver's license with acceptable driving record.
• If position is required to drive for business reasons, employee must be at least 18 years of age.
• Maintain approved CPR/First Aid certification.
• Successfully pass background check and drug screen.
• Intermediate knowledge of DSM V diagnostic criteria and demonstrated ability to present clinical case presentation and signs/symptoms of a mental illness diagnosis.
• Demonstrated ability to provide comprehensive and clinically appropriate crisis assessment and intervention activities.
• Basic understanding of common health problems and interventions (i.e. obesity, smoking, nutrition, health promotion/wellness) and demonstration of skills in behavior health change.
• Provides clinically appropriate care management activities including coordination of physical healthcare with Primary Care Physicians both internal and external.
• Understanding of coordination of physical healthcare (fluency and demonstration).
• Ability to navigate healthcare system.
• Able to demonstrate skills in behavioral health change.
• Excellent customer service skills.
• Ability to interact with clients, personnel, and outside agencies calmly, logically, and respectfully utilizing cultural competency.
• Ability to professionally document progress notes in a timely manner.
• Ability to maintain confidentiality.
• Ability to maintain professional boundaries.
• Ability to effectively prioritize workload.
• Microsoft Office/Internet proficiency and excellent computer skills.
• Ability to use various types of office equipment (personal computer, photocopier, fax).

Preferred Qualifications

• CPI Training

We hope you will consider a career with us at Spectrum Healthcare!

We are an equal opportunity employer and committed to providing an inclusive and welcoming environment for all members of our staff, clients, patients, volunteers, and vendors. Spectrum Healthcare is also a drug- and tobacco-free environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.

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