Crisis Response Specialist

CRISIS RESPONSE SPECIALIST 

Openings in Cottonwood or Prescott

Are you inspired to help others and be on the innovative side of healthcare?

If so, you should consider a career with us!

Spectrum Healthcare Group is a truly integrated care facility with a simple mission that sums up what drives us: Compassionate Care for Mind, for Body, for all of YOU! This rings true for our clients as well as our employees.

We have been providing high quality whole healthcare throughout Yavapai County for more than 65 years. Spectrum Healthcare recently expanded to the Maricopa County arena and soon to be in the southern region of Arizona as we experience significant and continued growth throughout the state. Whether it is primary care, behavioral health, psychiatry, or pediatric care, we stretch the boundaries of traditional healthcare by striving to meet the needs of our clients anyway and anywhere possible.

Join a Team That Will Invest in You … While You Make a Difference in the Lives of Others!

Spectrum is proud to offer an open-door and transparent work environment. We expect a lot, but we also offer a lot, including flexible work schedules to encourage a strong work-life balance. Our employees receive competitive salaries and an excellent full-time benefits package including:

  • Health, Dental, Vison Insurance and EAP
  • Long-term Disability Insurance
  • Paid Time Off - Sick/Vacation Bank, Catastrophic Leave, 9 Holidays and a Floating Holiday
  • 401(k) with a generous company contribution
  • Company Provided Life/AD&D and Voluntary Life/AD&D
  • Company paid membership to Planet Fitness
  • Supplemental Voluntary Health Benefits
  • Tuition Reimbursement Program
  • Employee Referral Bonus Program
  • Many more benefits and exciting things at Spectrum…

Position Summary

The Crisis Response Specialist, under professional supervision, accepts direct calls from Community Response Network (CRN), law enforcement, first responders and supervisors for prompt community response on a flexible schedule that may include providing client transport to medically necessary services and well checks.

Crisis Response Specialist is able to perform crisis assessments in the community and ED, has strong verbal and written clinical skills, is able to staff cases for inpatient and safe plans with BHMP's and supervisors. Able to work closely with law enforcement, first responders, persons receiving crisis services and their supports under stressful situations at all hours in a professional and calm manor. Crisis Response Specialist is able to write Title 36 applications, has broad knowledge of A.R.S., area resources, funding streams and insurances to either place clients in community with supports, in network or other hospitals according to the level of care needed.

The Crisis Response Specialist position is a full-time, non-exempt, hourly position. A variety of shifts are available as the crisis response teams provide 24 hour, 7 days per week coverage. As a community-based position, significant travel will be required and we provide company vehicles and/or mileage reimbursement for this purpose.

Required Qualifications
A BHT at Spectrum Healthcare is:
a. An individual who has a minimum of a high school diploma and at least 2 years of behavioral
health experience (may be combined educational and work experience). OR,
b. An individual with a bachelor’s degree (any) and at least 1 year experience in behavioral
health. OR,
c. An individual with a bachelor’s degree in a human services related field. OR,
d. An individual who completes a Behavioral Health Technician training program through an
educational institution. OR
e. An individual with a master’s degree in a human services related field and is not licensed


  • Excellent customer service and client care
  • Must support an access to care model
  • Have or ability to obtain a Level I Fingerprint Clearance Card
  • Maintain current AZ driver's license with acceptable driving record
    • If position is required to drive for business reasons, employee must be at least 18 years of age with an acceptable driving record
  • Maintain approved CPR/First Aid certification
  • Successfully pass background check and drug screen
  • Microsoft Office/Internet proficiency and excellent computer skills
  • Intermediate knowledge of DSM V diagnostic criteria and demonstrated ability to present clinical case presentation and signs/symptoms of a mental illness diagnosis.
  • Demonstrated ability to provide comprehensive and clinically appropriate crisis assessment and intervention activities.
  • Basic understanding of common health problems and interventions (i.e. obesity, smoking, nutrition, health promotion/wellness) and demonstration of skills in behavior health change.
  • Excellent customer service skills. Ability to interact with clients, personnel, and outside agencies calmly, logically, and respectfully utilizing cultural competency.
  • Ability to professionally document progress notes in a timely manner.
  • Ability to maintain confidentiality.
  • Ability to maintain professional boundaries.
  • Ability to effectively prioritize workload.
  • Ability to use various types of office equipment (personal computer, photocopier, fax).

Preferred Qualifications

  • CPI Training

We hope you will consider a career with us at Spectrum Healthcare!

We are an equal opportunity employer and committed to providing an inclusive and welcoming environment for all members of our staff, clients, patients, volunteers, and vendors. Spectrum Healthcare is also a drug- and tobacco-free environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their position.

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